Computer Assistance Policy
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If a patron needs assistance on the computer, the CPPL staff will be happy to assist in the basic
use of the computer. Basic use means computer functions that do not involve any of the
patron's confidential private information. In order to protect the patron's confidential private
information, the CPPL staff is prohibited from assisting the patron if that assistance involves
that information. Examples of such prohibited assistance include but are not limited to filling
out forms, applications, etc. CPPL has no duty to provide assistance which involves the patron's
confidential private information and disclaims any liability for failure to do so.
Adopted September 16, 2010 by the Calcasieu Parish Public Library Board of Control.